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Support · managed IT for growing companies

We keep it running.

Your IT people. And so much more.

Covi Support is your outsourced IT team: help desk, devices, security, backups and a technology plan, run by people who know your business. A U.S.-based team serving growing companies nationwide.

Sound familiar?

“I’m not technical. But I’m the one everyone asks.”

“Who still has access?”

“IT spending is always a surprise.”

When IT is nobody’s full-time job, it lands on whoever answers first. Covi takes it off their plate, so your team can get back to the work they were hired for.

What’s included

Everything it takes to keep your team working and your business protected.

Help desk and devices

A real team to call, email or message. Computers, phones, printers, Wi-Fi and networks, set up and looked after.

People in, people out

New hires ready on day one. Leavers closed out the day they go, with nothing left open.

Security and recovery

Sign-in protection, monitoring, backups and a tested plan for getting back to work when something goes wrong.

Roadmap and budget

A technology plan tied to where the business is going, with upgrades and spending you can see coming.

Already have IT people?

We work alongside them, not instead of them.

Many of our clients have an internal IT lead. We take the overflow, the after-hours, and the projects that keep getting pushed to next quarter, so your team can focus on what only they can do.

How Support runs

Always on. Always looking ahead.

Always on Monitoring and help desk, every working day.
Monthly check-in What came up, what we fixed, what’s next.
Quarterly review Security, spending and the roadmap, in plain words.
Annual refresh Next year’s plan and budget, agreed before the year starts.

Questions we hear

Managed IT support, answered.

What does managed IT support include?

With Covi, it covers help desk, devices and networks, onboarding and offboarding, security, backups and recovery, and a technology roadmap and budget.

Do you work with companies across the U.S.?

Yes. Covi is a U.S.-based team serving growing companies nationwide. Support is remote; on-site visits aren’t part of the service.

We already have an IT person. Is Covi still a fit?

Yes. We work alongside internal IT, taking the overflow, after-hours coverage and projects so your team isn’t stretched thin.

How much does it cost?

You’ll always see the scope and price before anything starts.

What size companies do you support?

Growing, entrepreneurial companies, typically up to about 250 employees.

Running smoothly? Then we make it better.

Explore Innovate

Tell us what’s landing on the wrong desk.

Start with a Discovery Conversation. We’ll listen, ask good questions, and tell you straight whether we can help.

Let's talk