REVIEWS

We’ve worked with Covi for years and they’ve been fantastic. Their staff is genuinely friendly and easy to work with, and they’re always reliable when we need help fast. We also really appreciate their focus on security. They help us stay protected and on top of best practices. Highly recommend Covi to any business looking for dependable IT support.

We made the decision to switch our IT provider from Gadellnet to COVI — a major overhaul and not a transition we took lightly. From day one, COVI has delivered on every promise they made. They are incredibly detail-oriented, solution-driven, and thorough in everything they do. What sets them apart is their proactive approach — constantly bringing fresh ideas to the table and acting as a true partner, not just a vendor. COVI has exceeded our expectations, and we’re confident we made the right choice in making the switch. Thank you, COVI!!!

We’ve been working with COVI IT Services for several years now, and they’ve been an essential partner for our business. From helpdesk support and cybersecurity to cloud management and hardware maintenance, their team handles it all. They helped us smoothly migrate to the cloud early on and continue to ensure everything stays secure and running smoothly. Being local here in Indy, they’re always quick to respond and easy to work with. Highly recommend them!

I have used COVI for the last 7 to 8 years as an IT Company for my Company. Cody Lents and several team members have been A+ as far as performance and honesty along with transparency. Of which I would say is extremely important when it comes to your client’s privacy. Cody will always do what he says, rare in today’s world to say the least.

I have used COVI for our small business for 3+ years and I can’t recommend them enough. They’ve strategically partnered with us to make our onboarding easier, IT processes a breeze, and they’re always available to help. Our company operates knowing COVI is keeping it safe from external risks; Covi isn’t just a need, they’re a must have!

Our firm, Blanton & Associates, has partnered with Covi for the past 10 years. As an accounting firm we were first introduced to COVI because of their expertise in working with other organizations in our profession. Their knowledge of our business processes, specialized software, and security concerns were the reason we selected them as our IT partner. Their professionalism was evident from the moment we began working on the initial assessment; developing a strategic plan, not just a one-time solution, but one that adapts and evolves with our changing needs. Our COVI leadership team, Cody and Jack, have been fantastic to work with over the years. Truly, I value our relationship with COVI, and I know that I can depend on their team to be there for us.

COVI has been a trusted IT partner for Big Brothers Big Sisters of Central Indiana for over 10 years. What sets them apart is their commitment to building lasting relationships based on trust and mutual respect. They don’t just solve problems, they proactively work with us to anticipate challenges, streamline operations, and optimize our technology environment to better serve our community.

…mastered value engineering projects with quality equipment and experienced technicians, they maintain systems with a high level of integrity & security, and successfully forecasted portfolio needs, all while providing superior customer service and maintaining excellent response times.

Covi’s strength is in it’s keen sense of how IT must be an integrated business function rather than a ‘necessary evil’; thus, providing predictable, proactive, and scalable solutions to achieve business goals.

Our nonprofit organization has had an outstanding experience working with COVI. From day one, their team has been responsive, knowledgeable, and genuinely committed to supporting our mission. Thanks to their partnership, our staff can focus on serving our community rather than worrying about technology challenges. We highly recommend their services to any organization seeking dependable, mission-minded IT support.

We have used the COVI team for all of our IT needs from the very earliest days of our business, all the way back to the mid 1990s. They have always been extremely responsive and an absolute pleasure to work with. I have enough headaches to deal with on a day-to-day basis so its a huge help that IT issues is not one of them. Whenever we have unique IT needs they go out of their way to work with us to find a solution. We would heartily recommend COVI for all your IT computing needs!

Schahet Hotels has proudly partnered with COVI for more than 10 years, and during that time, they have proven to be an invaluable extension of our IT operations. Their team consistently demonstrates professionalism, expertise, and a genuine commitment to ensuring our technology runs smoothly across both our hotels and our corporate office. We value COVI as a trusted partner who truly understands our business and supports our success. Their dedication, reliability, and customer-first mindset make them an exceptional IT provider, and we are confident in recommending them to any organization seeking a dependable, long-term technology partner.

Actors Theatre of Indiana (ATI) has significantly improved its internal communication and technological infrastructure thanks to the support of COVI. By optimizing the use of Microsoft Outlook, COVI has enabled ATI’s Board of Directors and staff to collaborate more efficiently, ensuring smoother operations and more effective decision-making.

Through Outlook’s integrated platform, ATI has streamlined email communication, scheduling, and document sharing, creating a more cohesive environment for board members and staff to stay connected. This enhanced coordination has improved meeting organization, facilitated timely updates, and strengthened teamwork across the organization.

Beyond communication improvements, COVI has played a crucial role in upgrading ATI’s hardware and software, empowering the organization to operate with greater efficiency. With modernized systems, ATI can better manage its day-to-day functions, enhance its creative projects, and continue providing high-quality theatrical experiences to the community. These technological advancements have not only boosted productivity but have also positioned ATI for future growth and success.

Thanks to COVI’s expertise, ATI is now better equipped to fulfill its mission with cutting-edge tools and a more connected team.

We have been using Covi for many years and they are always quick to respond and fix any issues we may have. They have been a great partner to work with over the years, and we hope to continue for many more.

I greatly appreciate the way you keep me informed of security needs and that you make sure we are safe while also ensuring our staff can still do their job as easily as possible.

When we encountered a critical situation with our main software due to the sudden departure of two reps, Covi swiftly analyzed the circumstances, assessed the financial implications, & promptly connected us with Jason from RoboSource to effectively resolved the root issue. Furthermore, Covi monitored the project’s progress and outcomes, even though they were not directly involved in its execution.

I’m always surprised at how COVI takes the time to slow down or follow up on ways to solve procedural problems instead of just focusing on broken tech. Even more so, that they are excited to help and explain things in a way that I can follow along.