Source: https://www.gocovi.com/about/ About Covi · since 2000 # Better technology. Better ways to work. Covi has helped growing businesses run better technology since 2000. Today we keep teams working and protected, then connect their systems, simplify their processes and put AI to work. A U.S.-based team serving growing companies nationwide. ![The Covi team](https://www.gocovi.com/_images/bc83eaf2f62bd6a1.webp) Our story · CO > I ## The CO is greater than the I. Chip Heberden started Netlink in July 2000 with a simple job: keep the technology of small businesses around Indianapolis working. Back then, IT support mostly meant waiting for something to break and fixing it. That kept the lights on, but it never helped a business get anywhere. So we changed how we worked. We moved from fixing problems to preventing them, then to planning budgets and roadmaps alongside the people running the business. Our best relationships stopped feeling like vendor and customer. They felt like partners. In 2018, Netlink became Covi, short for CO>I: collaborative over individual. We back the name up with how we operate. Every system we manage belongs to our clients: the accounts, the credentials, the software. If we’re ever not the right fit, you keep the keys. We want you to stay because we’re useful, not because leaving is hard. How we’ve grown ## Where we started. Where we’re going. 2000 · Netlink ### Keep it working. Support for small businesses around Indianapolis, fixing what broke. 2018 · Covi ### Plan ahead, together. Managed services, budgets and roadmaps. Netlink becomes Covi. Today ### Better technology. Better ways to work. Support, plus integrations, automation and AI. We run it all on ourselves first. It’s always been about people, and helping them accomplish more. What we value ## How we show up, for each other and for you. ### We’re better together. Share knowledge, ask for help, put the team ahead of credit. ### Own the follow-through. Keep commitments and make the next step clear. ### Straight talk. Real answers. Plain words. Honest about what we know and don’t. ### Stay curious. Get better. Challenge old workarounds and keep learning. ### People come first. Understand the person behind the problem. ### Enjoy the work. Bring energy, humor and generosity. Leadership ## The people you’ll talk to. ![Chip Heberden](https://www.gocovi.com/_images/f705d44b32270807.webp) ### Chip Heberden Chief Executive/Experience Officer (CEO) Leads Covi and the experience every client has with us. [](https://www.linkedin.com/in/chip-heberden-53b3834/) Chip founded Covi as Netlink in 2000 and has led it ever since, from fixing what broke, to managed services and planning, to the 2018 change to Covi. Today he focuses on the experience every client has with us, the team that delivers it, and where Covi goes next. He’s been making technology simple since before dial-up, and he still measures success the same way: by how much more people can get done. ![Jack Musick](https://www.gocovi.com/_images/93e6671f149d585d.webp) ### Jack Musick Chief Innovation Officer (CIO) Leads Innovate: connected systems, automation and AI, with a plan. [](https://www.linkedin.com/in/jack-musick-996457a2/) Jack has spent more than 20 years in IT and security, and as a partner he has helped lead Covi’s growth from managed IT into integration and automation. As Chief Innovation Officer, he leads Innovate: connecting the systems clients already use, automating the repetitive work, and putting AI to work with a plan. A childhood fascination with technology became his career, but his approach is people-first: start with how the team actually works, then build the technology around it. Where we are Headquartered in Indianapolis. Working with growing companies across the U.S. [3103 N. Pennsylvania Indianapolis, IN 46205](https://goo.gl/maps/uRZKzfbR2p7dvsBc8) ## Come see why we’re better together. Start with a Discovery Conversation. Good questions, straight answers, no pressure. [Let's talk](https://www.gocovi.com/contact/)